Last updated: 1 January 2026
Language: Bengali (bn-BD)
Version 2.4
Applicable to: lotterybd.click
Your Privacy Is Our Responsibility

lotterybd Privacy Policy — How Your Information Is Kept Secure

This page clearly explains how the information you provide while using lotterybd is collected, where it is stored, and who it may be shared with. We believe you have the right to know.

What You'll Find on This Page
  • What Types of Information Are Collected
  • How your information is used
  • Who your information may be shared with
  • Data Retention & Security Practices
  • Cookie & Tracking Policy
  • Your rights & choices
  • Contact & complaints

Lotterybd's Commitment to Your Privacy

The measures we have taken to protect your information.

256-bit SSL encryption

Every lotterybd connection is secured with bank-grade SSL encryption. Your login credentials, payment details, and personal data cannot be intercepted in transit.

No Data Sales

Lotterybd never sells your personal information to third parties. There is no way for your data to reach marketing companies or data brokers.

Limited Data Collection

Only the information necessary to provide our services is collected. Requesting or storing data beyond what is needed goes against lotterybd's policy.

Secure Server Storage

All data is stored on encrypted servers. Access is restricted to authorized personnel only, and every access is logged.

Payment number masking

Your bKash, Nagad, or bank account number is not stored in full — only the last few digits are kept as a reference.

Instant Alerts

If a login from a new device or any unusual activity is detected, lotterybd immediately sends an alert via SMS and email.

Last updated: 1 January 2026

Lotterybd.click (referred to as "lotterybd") takes your privacy seriously. This Privacy Policy explains how we collect, store, and use your information. By using lotterybd, you agree to the terms of this policy.

1. Policy Introduction & Applicability

This Privacy Policy applies to lotterybd's website, mobile app, and all associated services. It comes into effect whenever you access the lotterybd platform, register an account, place a bet, or contact customer support.

Lotterybd has prepared this policy in plain language with Bangladesh users in mind. We believe privacy rules should be easy to understand — not buried in complex legal jargon. If anything on this page is unclear, feel free to reach out to our support team directly.

Key Points at a Glance
  • Your information is used solely for the purpose of providing our services.
  • Your information is never sold to third parties.
  • You can view or delete your data at any time.
  • All data is stored on encrypted servers.

2. What Types of Information We Collect

Lotterybd collects different types of information depending on the situation. The main categories are detailed below.

Identity information
  • Full Name
  • Date of birth
  • Mobile number
  • Email Address
  • National ID (KYC)
Financial information
  • Payment Method Types
  • Masked account reference
  • Transaction History
  • Deposit & Withdrawal Records
Gaming activity
  • Betting history
  • Game Preferences & Session Data
  • Win/loss record
  • Bonus Usage Information
Technical information
  • IP address
  • Device type & OS
  • Browser information
  • Login Time & Location

How We Collect Information

Lotterybd collects information in three ways:

  • Directly from you: When filling out the registration form, submitting KYC, contacting support, or updating your profile.
  • Automatically: Automatically, via cookies, log files, and session data while you use the platform.
  • From third parties: Necessary confirmation data from payment gateways or identity verification services.

3. How Your Information Is Used

Lotterybd uses the information it collects solely for specific, legitimate purposes. The main uses are outlined below.

To operate our services

  • Creating, verifying, and securing your account.
  • Processing deposits and withdrawals.
  • Confirming bets and notifying users of results.
  • Managing bonuses and promotions.
  • Providing customer support services.

For Security & Protection

  • Preventing fraud, money laundering, and account hacking.
  • Detecting suspicious logins or transactions.
  • Preventing minors from accessing accounts.
  • Pattern analysis to prevent financial fraud.

To improve our services

  • Detecting and resolving app and website errors.
  • Analysing user experience to develop new features.
  • Monitoring load performance and server stability.

Lotterybd never sells your information to advertisers or shares it with marketing databases. Our business model does not rely on selling user data.

4. Who Your Information May Be Shared With

Lotterybd does not generally share your information with anyone. However, there are a limited number of situations where sharing may be necessary.

Service provider partners

Lotterybd uses certain third-party services that play a direct role in operating the platform:

  • Payment processors: bKash, Nagad, Rocket — only the minimum information required to confirm transactions.
  • KYC Services: Licensed third parties used to verify your identity.
  • Game providers: Session data required for Live Casino and slots games.
  • Cybersecurity: Security partner for protection against DDoS attacks and hacking.

These partners are bound by a confidentiality agreement with lotterybd — they are not permitted to use your information for their own purposes.

Legal Obligations

Lotterybd may be required to disclose information to authorities in response to a court order, regulatory investigation, or anti-money laundering obligations. In such cases, lotterybd will make every effort to notify the user in advance where possible.

What We Never Do
  • Selling your information to advertising companies.
  • Sharing data with competing platforms.
  • Sharing information with political or religious organisations.
  • Sharing data with any commercial third party without the user's consent.

5. Data Retention & Security Practices

We are committed to being transparent about how long lotterybd retains your information and how it is kept secure.

Security Layers

  • Transmission Encryption: All communications are encrypted using TLS 1.3.
  • Storage Encryption: Stored in the database using AES-256 encryption.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Access Control: Only authorized personnel can access specific data — and every access is logged.
  • Regular security audits: Regular audits conducted by third-party security experts.
  • Backup systems: Data is kept safe in encrypted backups.

How Long Your Data Is Retained

  • For active accounts, data is retained for as long as the account remains open.
  • Even after an account is closed, financial records may be retained for up to 5 years to meet legal requirements.
  • Customer support conversations are retained for up to 1 year.
  • Personal information is deleted upon user request — excluding data subject to legal retention obligations.

In the event of a data breach or security incident, lotterybd will notify affected users within 72 hours and take steps to resolve the issue.

6. Cookie & Tracking Policy

Lotterybd uses cookies to keep the platform running and to improve your experience. Cookies are small files stored in your browser.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may prevent you from accessing the platform or completing transactions.

7. Your Rights & Choices

As a lotterybd user, you have certain important rights over your personal information.

Right to View Data

You have the right to see what information lotterybd holds on your account. Most details are visible from your profile page; for a full breakdown, submit a request to our support team.

Right to rectification

If any of your information is incorrect, you can request a correction. Changes to your name, mobile number, or address can be made through the support team.

Right to Erasure

Upon account closure, all personal data beyond what is legally required to be retained will be deleted. Financial records may be kept for up to 5 years.

Right to Access

You may request a copy of all your transaction and betting data. lotterybd will provide it within 30 days.

Right to restrict processing

You can request that we stop using your information for specific purposes — for example, opting out of marketing communications.

To exercise any of these rights support@lotterybd.click— write "Privacy Request" in the subject line. You can expect a response within 14 business days.

8. Minor protection

Lotterybd is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

Date of birth is verified at registration to confirm users are 18+. During KYC, age is re-confirmed using a national ID. If a minor's details are found on any account, lotterybd will immediately close the account and delete the collected data.

Advice for Parents

If your child or a young family member uses your device, please use parental control software. If you suspect a minor is using lotterybd, report it immediately to support@lotterybd.click.

9. Policy changes & contact

Lotterybd reserves the right to update this privacy policy as needed. For significant changes, users will be notified at least 14 days in advance via in-app notification or email.

The date of any update will always be shown at the top of this page under "Last Updated". Continued use of the platform after changes take effect will be considered acceptance of the revised policy.

This policy was originally drafted in Bengali. In the event of any discrepancy between a translated version and the original, the Bengali version shall be considered authoritative.

Privacy-Related Contact

For any questions, complaints, or requests to exercise your rights regarding this policy, please contact us: support@lotterybd.click — write "Privacy Request" in the subject line.

Frequently Asked Questions

Answers to the most common questions about viewing betting records and making deposits.

All your betting and transaction records at lotterybd are stored securely within your account. After logging in, click the profile icon in the top right corner and go to "Betting History" or "Transaction History." There you'll find a detailed list including dates, amounts, game names, and results. You can use the filters to search for records by a specific date or game. If you can't find a particular older record or need a full data export, email support@lotterybd.click with the subject "Data Request" — lotterybd will send you a complete copy of your data within 30 days.

Deposits made on lotterybd via bKash, Nagad, or Rocket are typically credited within a few minutes. However, payment gateway or network delays can occasionally push this to up to 30 minutes. If 30 minutes have passed, first check your payment app to confirm the transaction was successful. If it was, take note of the transaction ID or reference number and contact lotterybd's live chat — with that information, our support team can look into it and resolve it quickly. If your payment app shows the transaction as failed, the amount is usually returned to you automatically. If it isn't, share the reference number with lotterybd and we'll help you sort it out.

Play safe — lotterybd is committed to protecting your information

Your privacy isn't just a rule we follow — it's a responsibility we own. Join with confidence.

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